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TCP ports needed for the proper operation of the Mitel 5550 IP Console Application

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by: Chris McAndrew
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Word Count: 286

 

The Mitel 5550 IP Console solution consists of the telephony hardware (Console Keypad) and the console application software that enables it to run on a customer-supplied PC. When the console application software is started on the PC, the PC will receive a connection establishment request from the Console Keypad. Before this can happen, the Keypad itself will need to receive an IP address from a DHCP server. Once this connection is established between the PC and the Keypad, the PC will then establish a connection to the 3300 ICP controller.

There are certain TCP ports that are used to establish the connection between the Keypad to the PC, and from the PC to the 3300 ICP. These TCP ports are critical to the operation of the Mitel 5550 IP console solution.
The following is a list of TCP ports that are used by the Mitel 5550 IP console solution:

"Keypad to Console PC" TCP port usage:
  • The Keypad will use TCP port 6900 to establish a socket connection to the IP address of the PC on TCP port 10000
  • The PC needs to allow inbound TCP sessions to TCP port 10000

"Console PC to 3300 ICP" TCP port usage:
  • The PC will establish a connection to the 3300 ICP using the following TCP ports 6800, 7011 and 1606 on the 3300 ICP side


In-order to insure proper and successful operation of the Mitel 5550 IP console solution, it is important to make sure that those TCP ports (listed above) are not blocked, or conflicting with other applications running on the console PC.